Deep into the Frontline, Empowering Collaboration

based on the annual training needs survey and feedback from multiple business departments and functions including Raw Material Procurement, External Logistics, Supply Chain, Digitalization, Programme, Finance, Equipment and Facility Maintenance, a critical need was highlighted to gain deeper insights into frontline production knowledge. This includes key aspects such as product manufacturing processes, material characteristics and applications, quality inspection, work order and material flow, warehouse incoming inspection, packaging and shipping, etc.. These knowledges are essential for efficiently fulfilling cross-departmental collaboration responsibilities (such as equipment breakdown analysis and precise material procurement).

HR training specialist went deep into the workshops, closely collaborating with production supervisors and process engineers from various areas, to thoroughly analyze pain points and develop a comprehensive "Production Knowledge Training" plan. This training activity invited 9 experienced on-site supervisors and process engineers to serve as instructors, while HR training specialist systematically explained the entire workflow of the company's aircraft composite component manufacturing and provided detailed explanations of workshop layouts and functional distributions. The shop-floor supervisors introduced the specific operation procedures of each work package from Prepreg cutting, Lay-up, Curing, Trimming, Assembly, Painting, and Delivery according to the production process. They also explained various materials, tooling& tools, machines and related digital applications on the workshop site. The course design focused on the practical application of each module of AOS in the production site and the combination with the company's KPIs, leading the trainees to have an immersive experience of the production site.

Nearly 30 key personnel from different departments actively participated. The training received overwhelming praise, far exceeding expectations. Participants widely reported that this deep dive into frontline production operations:

• Significantly improved daily work efficiency: A thorough understanding of production processes led to smoother cross-departmental communication and more precise decision-making support.

• Greatly enhanced interdepartmental collaboration: Breaking down information silos and establishing a shared production vocabulary fostered more seamless cooperation.

• Effectively sparked innovation: Deep insights into manufacturing logic and challenges provided valuable inspiration for process optimization and technological innovation.

This training exemplifies the HR Department's commitment to empowering employees and driving operational excellence, making cross-departmental collaboration more efficient through expertise! Moving forward, we will continue listening to all departments, delivering more targeted, high-quality training resources, and jointly advancing HMC toward greater excellence!